Privacy Policy

Effective Date: January 1, 2025

LandscapeEdu ("we," "our," or "us") operates the website landscapedesign-courses.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our landscape design courses.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• Purchase a course
• Subscribe to our newsletter
• Contact us through our contact form
• Participate in surveys or promotions

This information may include:

• Full name
• Email address
• Phone number
• Postal address
• Payment information (processed securely through third-party payment processors)

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activities, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Device identifiers

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. These technologies help us:

• Remember your preferences
• Understand how you use our website
• Improve our services
• Deliver targeted advertising

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

2. How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill your course purchases
• To provide customer support and respond to inquiries
• To send you course materials and access credentials
• To send administrative information, updates, and notifications
• To personalize your experience on our website
• To improve our website, courses, and services
• To send promotional emails about new courses, special offers, and educational content (with your consent)
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address technical issues and fraudulent activity
• To comply with legal obligations

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary to fulfill our contract with you when you purchase courses
• Consent: When you have given explicit consent for specific processing activities
• Legitimate Interests: For our legitimate business interests, such as improving our services and preventing fraud
• Legal Obligation: When required to comply with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our website and delivering our services, including:

• Payment processors
• Email service providers
• Web hosting providers
• Analytics providers (Google Analytics, Facebook Pixel)
• Customer support platforms

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:

• Account information: Retained while your account is active and for a reasonable period thereafter
• Transaction records: Retained for at least 7 years for tax and accounting purposes
• Marketing communications: Retained until you unsubscribe or withdraw consent
• Analytics data: Typically retained for 26 months

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

6.1 Access and Correction

You have the right to access and update your personal information. You can do this by logging into your account or contacting us directly.

6.2 Data Portability

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

6.3 Deletion

You have the right to request deletion of your personal information, subject to certain legal exceptions.

6.4 Opt-Out of Marketing

You can opt out of receiving promotional emails by clicking the "unsubscribe" link in any marketing email or by contacting us directly.

6.5 Cookie Preferences

You can manage your cookie preferences through our cookie consent banner or your browser settings.

6.6 Do Not Track

Our website does not currently respond to "Do Not Track" signals from browsers.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure payment processing through PCI-DSS compliant providers
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

10. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Effective Date" at the top of this policy
• Sending an email notification for significant changes

Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.

12. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

13. Contact Information

14. Complaints

If you believe we have not handled your personal information in accordance with applicable data protection laws, you have the right to lodge a complaint with your local supervisory authority. For UK residents, this is the Information Commissioner's Office (ICO).